Astana Wing - Riverside Majestic Hotel | Hotel in Kuching

| 7.8 (142 Reviews) |  1 Bathroom
Kampung Surabaya Hotel | Astana Wing - Riverside Majestic Hotel

Hotel in Kampung Surabaya, Kuching

Hotel in Kuching with 2 restaurants and a 24-hour front desk
This smoke-free hotel features 2 restaurants, a bar/lounge, and 2 coffee shops/cafes. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Astana Wing - Riverside Majestic Hotel offers 272 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Kuching hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

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Amenities

Air Conditioner
Parking
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for myr 55.0 per night.
Payment Policy
Fee for buffet breakfast: approximately myr 58 for adults and myr 29 for children rollaway bed fee: myr 55.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

C A
Nov 5, 2025 11:04:44 AM
Review Score:   4
Summary: The whole hotel is in bad shape. The room smells of a lot of humidity, and the toilet was leaking all day long. The so-called gym (one of the reasons why I've chosen this hotel) only offers a couple of treadmills and some rusty dumbbells. The swimming pool was clean, but the staff at the swimming pool was not helpful or welcoming enough. I didn't know where to get the towels, or if I could order food from the swimming pool and charge it to my room. There were 2 staff there, but only checking their phones. The receptionist can be more welcoming. In any other hotel, you get information about the breakfast location and time, but in here, they just direct you to your room. The electricity in my room went down on my last night (no electricity at all), and after 30 minutes waiting, the receptionist, with a very annoyed face, sent me to a different room. I had to pack all my stuff in the dark to move to a new room, which was in worse shape than my original room. The new room I've got allocated was full of moisture, the toilet was also leaking, and the carpet was humid. Breakfast: fair enough. The staff was helpful, but the manager was angry all the time. Location is great, I would say this is the only pro. Conclusion: I would never stay here, as the price is just USD$10 cheaper than the Pullman or Hilton, which will definitely offer you a better stay.
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