Is this Kampung Surabaya hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Kampung Surabaya hotel have a swimming pool?

No, this Kampung Surabaya hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kampung Surabaya hotel?

Best-rates for the Kampung Surabaya hotel starts from $83 per night with includes Accessibility, Business Services, Internet, Air Conditioner, Parking, Security/Safety, Child Friendly, Wheelchair Accessible, Bedding/Linens, Wellness Facilities, Toiletries, Guest Services, Restaurant, Bar, Breakfast, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Kampung Surabaya hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kampung Surabaya hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kampung Surabaya hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kampung Surabaya hotel?

Based on the information reported by the owner or manager, the Kampung Surabaya hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kampung Surabaya hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Astana Wing - Riverside Majestic Hotel | Hotel in Kuching

| 7.8 (142 Reviews) | 1 Bathroom

Kampung Surabaya Hotel | Astana Wing - Riverside Majestic Hotel

Hotel in Kampung Surabaya, Kuching

Hotel in Kuching with 2 restaurants and a 24-hour front desk
This smoke-free hotel features 2 restaurants, a bar/lounge, and 2 coffee shops/cafes. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Astana Wing - Riverside Majestic Hotel offers 272 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Kuching hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for myr 55.0 per night.

Payment Policy

Fee for buffet breakfast: approximately myr 58 for adults and myr 29 for children rollaway bed fee: myr 55.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

C A

Nov 5, 2025 11:04:44 AM

Review Score: 4

Summary: The whole hotel is in bad shape. The room smells of a lot of humidity, and the toilet was leaking all day long. The so-called gym (one of the reasons why I've chosen this hotel) only offers a couple of treadmills and some rusty dumbbells. The swimming pool was clean, but the staff at the swimming pool was not helpful or welcoming enough. I didn't know where to get the towels, or if I could order food from the swimming pool and charge it to my room. There were 2 staff there, but only checking their phones. The receptionist can be more welcoming. In any other hotel, you get information about the breakfast location and time, but in here, they just direct you to your room. The electricity in my room went down on my last night (no electricity at all), and after 30 minutes waiting, the receptionist, with a very annoyed face, sent me to a different room. I had to pack all my stuff in the dark to move to a new room, which was in worse shape than my original room. The new room I've got allocated was full of moisture, the toilet was also leaking, and the carpet was humid. Breakfast: fair enough. The staff was helpful, but the manager was angry all the time. Location is great, I would say this is the only pro. Conclusion: I would never stay here, as the price is just USD$10 cheaper than the Pullman or Hilton, which will definitely offer you a better stay.

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Astana Wing - Riverside Majestic Hotel | Hotel in Kuching

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