Is this Eloisa Royal Suites pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Eloisa Royal Suites?

Check-in time for Eloisa Royal Suites starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Eloisa Royal Suites have a swimming pool?

Yes, this Eloisa Royal Suites has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Eloisa Royal Suites?

Best-rates for the Eloisa Royal Suites starts from $43 per night with includes Sports/Activities, TV, Security/Safety, Wellness Facilities, Entertainment, Child Friendly, Internet, Parking, Designated Smoking Area, Balcony/Terrace, Accessibility, Laundry, Business Services, Restaurant, Guest Services, Air Conditioner, Pool, Wheelchair Accessible, Transportation/Shuttle with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Eloisa Royal Suites a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Eloisa Royal Suites wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Eloisa Royal Suites is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Eloisa Royal Suites?

Based on the information reported by the owner or manager, the Eloisa Royal Suites indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Eloisa Royal Suites?

Based on the information reported by the owner or manager, details for the cancellation policy for the Eloisa Royal Suites are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Eloisa Royal Suites | Hotel in Mactan

| 7.8 (611 Reviews) | 6 Bathrooms 12 Guests

Hotel in Basak, Mactan

In Mactan’s business district, Eloisa Royal Suites features elegant and contemporary accommodations with free Wi-Fi access throughout the property. It has a 24-hour front desk and provides free parking on site. This non-smoking property is conveniently located within 1 mile from Gaisano Island Mall and Cebu-Mactan Ferry Terminal. Lapu-Lapu City Public Market is about 1 mile away, and Mactan-Cebu International Airport is accessible in a 2-mile drive. Along with tiled floors, air-conditioned rooms feature a desk, clothes rack and a flat-screen TV with cable channels. Minibar and electric kettle are also included. Along with a shower, the private bathroom comes with hairdryer, bathrobes and free toiletries. At Eloisa Royal Suites, guests can request for luggage storage, laundry service and shuttle arrangements. A business center and gift shop is available, and massage and concierge services can also be provided. The in-house restaurant serves a tasty selection of local and Western cuisine. Meals can also be enjoyed in the comfort of guests’ rooms.

Eloisa Royal Suites is located in Mactan.

This 63 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: TV, Security/Safety, Child Friendly, and several others. This is a 3 star rated property and has over 611 reviews with the average score of 7.8 . Coming to Mactan and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 63 Bedrooms Hotel if you want to learn more about this place in Mactan. These details are authentic, as they are provided by our partner, booking.com.

This Eloisa Royal Suites in Mactan is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Eloisa Royal Suites”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Restaurant

Guest Services

Entertainment

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Fruit

Restaurant

Wine/Champagne

Kids' meals

Parking

Free parking

Parking on site

Private Parking

Parking

Accessibility

Toilet with grab rails

Activities

Pool table

Foot massage

Fitness center

Locker rooms

Full-body massage

Massage

Back massage

Entertainment

Board games/Puzzles

General

Elevator

Designated smoking area

Safe

Facilities for disabled guests

Family rooms

Non-smoking rooms

Wifi in all areas

Air conditioning

Smoke-free property

Guest Services

Baggage storage

Laundry

Daily housekeeping

Dry cleaning

Ironing service

Airport shuttle

Concierge

Business center

Shared lounge/TV area

Fax/Photocopying

Suit press

Airport shuttle (free)

Tour desk

24-hour front desk

Meeting/Banquet facilities

Invoice provided

Internet

Internet

Wifi

Free Wifi

Outdoors

Outdoor furniture

Outdoor pool

Outdoor pool (year-round)

Security/Safety

Smoke alarms

CCTV outside property

Security alarm

CCTV in common areas

Fire extinguishers

24-hour security

Use of cleaning chemicals that are effective against coronavirus

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

First aid kits available

Access to healthcare professionals

Hand sanitizer in guest accommodation and common areas

Thermometers for guests provided by property

Staff follow all safety protocols as directed by local authorities

Face masks for guests available

Contactless check-in/out

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Physical distancing rules followed

Spa

Swimming pool

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Eloisa royal suites is a multi-use hotel we accept local and foreign guest's from international flights.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

7.81

Location:

7.96

Staff:

8.91

Facilities:

7.8

Comfort:

8.17

Cleanliness:

8.33

paul

Sep 17, 2025 07:00:00 AM

Review Score: 8

United Kingdom

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Nice place close to the airport and have free pickup and drop off service , have a pool but not had time to use it as I was only there one night

Negative: Don’t think there’s a lot else to do near the hotel

Summary: Nice stay at a good rate

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Twin Room Room Type: Twin Room Size: 17 m² 2 Twin bed(s) Bed	Bathroom Hairdryer, Shampoo, Toothbrush, Towels, Slippers, Toilet paper, Conditioner, Bidet, Private bathroom, Body soap, Shower, Toilet, Free toiletries General Ironing facilities, Tile/Marble floor, Safe, Trash cans, Lockers, Key card access, Air conditioning Media & Technology Telephone, Cable channels, TV, Flat-screen TV Living Area Desk Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens Kitchen Electric kettle Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Clothes rack, Non-feather pillow, Socket near the bed, Adapter Cleanliness & disinfection Hand sanitizer
Premier Queen Room Type: Double Room Size: 15 m² 1 Queen bed(s) Bed	Bathroom Hairdryer, Shampoo, Toothbrush, Towels, Slippers, Toilet paper, Conditioner, Bidet, Private bathroom, Body soap, Shower, Toilet, Free toiletries General Ironing facilities, Tile/Marble floor, Safe, Trash cans, Lockers, Key card access, Air conditioning Media & Technology Telephone, Cable channels, TV, Flat-screen TV Outdoors Terrace, Balcony Kitchen Refrigerator, Electric kettle Living Area Desk View Pool view, View Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack, Non-feather pillow, Socket near the bed, Adapter Pool and Spa Pool with a view Cleanliness & disinfection Hand sanitizer
Executive Suite Room Type: Suite Room Size: 27 m² 2 Full bed(s) Bed	Bathroom Hairdryer, Shower cap, Shampoo, Toothbrush, Towels, Slippers, Bathtub, Toilet paper, Conditioner, Bidet, Private bathroom, Bathrobe, Body soap, Shower, Toilet, Free toiletries General Iron, Ironing facilities, Tile/Marble floor, Safe, Trash cans, Lockers, Key card access, Air conditioning Media & Technology Telephone, Cable channels, TV, Flat-screen TV Outdoors Terrace, Balcony Kitchen Refrigerator, Electric kettle Living Area Desk View Pool view, View Bedroom Linens, Wardrobe or closet Accessibility Entire unit located on ground floor, Entire unit wheelchair accessible Room Amenities Clothes rack, Non-feather pillow, Socket near the bed, Adapter Pool and Spa Pool with a view Cleanliness & disinfection Hand sanitizer
Studio Queen Room Type: Double Room Size: 17 m² 1 Full bed(s) Bed	Bathroom Hairdryer, Shampoo, Toothbrush, Towels, Slippers, Toilet paper, Conditioner, Bidet, Private bathroom, Body soap, Shower, Toilet, Free toiletries General Ironing facilities, Tile/Marble floor, Safe, Trash cans, Lockers, Key card access, Air conditioning Media & Technology Telephone, Cable channels, TV, Flat-screen TV Living Area Desk View City view, View Kitchen Electric kettle Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Clothes rack, Non-feather pillow, Socket near the bed, Adapter Cleanliness & disinfection Hand sanitizer
Junior Suite Room Type: Suite Room Size: 31 m² 1 King bed(s) Bed 1 Sofa bed Bed	Bathroom Hairdryer, Shower cap, Shampoo, Toothbrush, Towels, Slippers, Toilet paper, Conditioner, Bidet, Private bathroom, Bathrobe, Body soap, Shower, Toilet, Free toiletries General Iron, Ironing facilities, Tile/Marble floor, Safe, Trash cans, Lockers, Key card access, Air conditioning Media & Technology Telephone, Cable channels, TV, Flat-screen TV Kitchen Kitchenette, Electric kettle, Oven, Microwave, Refrigerator Living Area Sofa, Desk Bedroom Linens, Wardrobe or closet View City view Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Adapter, Clothes rack, Non-feather pillow, Sofa bed, Socket near the bed Cleanliness & disinfection Hand sanitizer
Standard Queen Room Room Type: Double Room Size: 15 m² 1 Queen bed(s) Bed	Bathroom Hairdryer, Shampoo, Toothbrush, Towels, Slippers, Toilet paper, Conditioner, Bidet, Private bathroom, Body soap, Shower, Toilet, Free toiletries General Ironing facilities, Tile/Marble floor, Safe, Trash cans, Lockers, Key card access, Air conditioning Media & Technology Telephone, Cable channels, TV, Flat-screen TV Living Area Desk Kitchen Electric kettle Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Clothes rack, Non-feather pillow, Socket near the bed, Adapter Cleanliness & disinfection Hand sanitizer

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Eloisa Royal Suites | Hotel in Mactan

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Hotel in Basak, Mactan

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