Eloisa Royal Suites | Hotel in Mactan

| 7.8 (602 Reviews) |  6 Bathrooms  12 Guests
Basak Hotel | Eloisa Royal Suites

Hotel in Basak, Mactan

In Mactan’s business district, Eloisa Royal Suites features elegant and contemporary accommodations with free Wi-Fi access throughout the property. It has a 24-hour front desk and provides free parking on site. This non-smoking property is conveniently located within 1 mile from Gaisano Island Mall and Cebu-Mactan Ferry Terminal. Lapu-Lapu City Public Market is about 1 mile away, and Mactan-Cebu International Airport is accessible in a 2-mile drive. Along with tiled floors, air-conditioned rooms feature a desk, clothes rack and a flat-screen TV with cable channels. Minibar and electric kettle are also included. Along with a shower, the private bathroom comes with hairdryer, bathrobes and free toiletries. At Eloisa Royal Suites, guests can request for luggage storage, laundry service and shuttle arrangements. A business center and gift shop is available, and massage and concierge services can also be provided. The in-house restaurant serves a tasty selection of local and Western cuisine. Meals can also be enjoyed in the comfort of guests’ rooms.

Eloisa Royal Suites is located in Mactan.

This 63 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Pool, TV, and several others. This is a 3 star rated property and has over 602 reviews with the average score of 7.8 . Coming to Mactan and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 63 Bedrooms Hotel if you want to learn more about this place in Mactan. These details are authentic, as they are provided by our partner, booking.com.

This Eloisa Royal Suites in Mactan is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Eloisa Royal Suites”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Kids' meals
  • Fruit
  • Wine/Champagne
Parking
  • Parking on site
  • Parking
  • Private Parking
  • Free parking
Accessibility
  • Toilet with grab rails
Activities
  • Full-body massage
  • Foot massage
  • Pool table
  • Fitness center
  • Massage
  • Locker rooms
  • Back massage
Entertainment
  • Board games/Puzzles
General
  • Air conditioning
  • Non-smoking rooms
  • Facilities for disabled guests
  • Designated smoking area
  • Elevator
  • Family rooms
  • Safe
  • Wifi in all areas
  • Smoke-free property
Guest Services
  • Suit press
  • Baggage storage
  • Shared lounge/TV area
  • Airport shuttle
  • Ironing service
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Fax/Photocopying
  • Concierge
  • Daily housekeeping
  • Tour desk
  • Business center
  • Laundry
  • Dry cleaning
  • Airport shuttle (free)
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool (year-round)
  • Outdoor pool
  • Outdoor furniture
Security/Safety
  • 24-hour security
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Face masks for guests available
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
Spa
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Eloisa royal suites is a multi-use hotel we accept local and foreign guest's from international flights.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.81
Location:
7.96
Staff:
8.91
Facilities:
7.8
Comfort:
8.17
Cleanliness:
8.33
Joana
Dec 13, 2025 08:00:00 AM
Review Score:   6
United Arab Emirates
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The Daku Bistro were execellent services and the food were tasty too. They have huge funtion area were they use it as their breakfast hall. the staff were accomodating and friendly. Definitely love to be back
Negative: The toilet is not that super clean.
See All Reviews

Room Arrangement

Room Info Facilities
Superior Twin Room
Room Type: Twin
Room Size: 17 m2
2 Twin bed(s) Bed
Superior Twin Room

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Tile/Marble floor, Ironing facilities, Safe, Lockers, Trash cans

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Living Area

Desk

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Adapter, Non-feather pillow

Cleanliness & disinfection

Hand sanitizer
Premier Queen
Room Type: Double
Room Size: 15 m2
1 Queen bed(s) Bed

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Tile/Marble floor, Ironing facilities, Safe, Lockers, Trash cans

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Outdoors

Balcony, Terrace

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

Pool view, View

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Socket near the bed, Adapter, Non-feather pillow

Pool and Spa

Pool with a view

Cleanliness & disinfection

Hand sanitizer
Executive Suite
Room Type: Suite
Room Size: 27 m2
2 Full bed(s) Bed
Executive Suite

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Tile/Marble floor, Iron, Ironing facilities, Safe, Lockers, Trash cans

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Outdoors

Balcony, Terrace

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

Pool view, View

Bedroom

Wardrobe or closet, Linens

Accessibility

Entire unit wheelchair accessible, Entire unit located on ground floor

Room Amenities

Clothes rack, Socket near the bed, Adapter, Non-feather pillow

Pool and Spa

Pool with a view

Cleanliness & disinfection

Hand sanitizer
Studio Queen
Room Type: Double
Room Size: 17 m2
1 Full bed(s) Bed

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Tile/Marble floor, Ironing facilities, Safe, Lockers, Trash cans

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Living Area

Desk

View

City view, View

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Adapter, Non-feather pillow

Cleanliness & disinfection

Hand sanitizer
Junior Suite
Room Type: Suite
Room Size: 31 m2
1 King bed(s) Bed
1 Sofa bed Bed
Junior Suite

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Tile/Marble floor, Iron, Ironing facilities, Safe, Lockers, Trash cans

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Kitchen

Microwave, Oven, Electric kettle, Refrigerator, Kitchenette

Living Area

Sofa, Desk

Bedroom

Wardrobe or closet, Linens

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Sofa bed, Clothes rack, Adapter, Non-feather pillow, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Standard Queen Room
Room Type: Double
Room Size: 15 m2
1 Queen bed(s) Bed
Standard Queen Room

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Tile/Marble floor, Ironing facilities, Safe, Lockers, Trash cans

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Adapter, Non-feather pillow

Cleanliness & disinfection

Hand sanitizer
Check Hotel Availability
Nightly rates from:
USD43
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