Is this Port Douglas hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Port Douglas hotel have a swimming pool?

Yes, this Port Douglas hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Port Douglas hotel?

Best-rates for the Port Douglas hotel starts from $248 per night with includes Parking, Pool, TV, Spa, Bar, Internet, Wheelchair Accessible, Accessibility, Bedding/Linens, Wellness Facilities, Breakfast, Child Friendly, Laundry, Balcony/Terrace, Security/Safety, Business Services, Restaurant, Guest Services, Kitchen, Air Conditioner, Transportation/Shuttle, Sports/Activities, Toiletries, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Port Douglas hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Port Douglas hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Port Douglas hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Port Douglas hotel?

Based on the information reported by the owner or manager, the Port Douglas hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Port Douglas hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sheraton Grand Mirage Resort, Port Douglas | Hotel in Port Douglas

| 8.8 (1006 Reviews) | 1 Bathroom

Port Douglas Hotel | Sheraton Grand Mirage Resort, Port Douglas

Hotel in Port Douglas

Salt air and 12 outdoor pools, near Four Mile Beach
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a picnic area.
Housekeeping is available on request.
Sheraton Grand Mirage Resort, Port Douglas offers 295 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 12 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Hair dryer

Shower/tub combination

Towels

Toothbrush and toothpaste

Designer toiletries

Private bathroom

Bedroom

Air conditioning

Pillow-top mattress

Rollaway/extra beds (surcharge)

Cribs/infant beds (surcharge)

Down comforter

Egyptian cotton sheets

Premium bedding

Bed sheets

Ceiling fan

Phone

Mobile key entry

Electrical adapters/chargers

Safe

Recycling

Laptop-friendly workspace

Desk

Restaurant dining guide

Iron/ironing board

Water-efficient showers only

Access via exterior corridors

Guidebooks/recommendations

Energy-saving switches

Slippers

Connecting rooms available

LED light bulbs

Separate sitting area

Breakfast

24-hour room service

5 restaurants and 1 coffee shop/cafe

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 48.00 for adults and AUD 24.00 for children

2 bars/lounges and 1 swim-up bar

Electric kettle

Coffee/tea maker

Refrigerator

Minibar

Parking

Free self parking on site

Bus station shuttle (surcharge)

Airport shuttle at scheduled times

Wheelchair-accessible parking available

Roundtrip airport shuttle (surcharge) from 5:30 AM - midnight

RV/bus/truck parking on site

Valet parking on site (AUD 20.00 per day)

Accessibility

Wheelchair-accessible registration desk

Visual alarms in hallways

Low-height electrical outlets in bathroom

Elevator

Grab bar in shower

Accessible airport shuttle

Wheelchair-accessible path of travel

Wheelchair-accessible restaurant

Grab bar near toilet

Height-adjustable showerhead

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Lever door handles

Wheelchair-accessible parking

Wheelchair-accessible business center

Wheelchair-accessible pool

Activities

Rafting

Beach (direct access)

Outdoor pool access

Scuba diving

Snorkeling

Water skiing

Kayaking

Sailing

Full-service spa

Art gallery

Shopping

Bicycle rentals

12 outdoor pools

Fitness center

Golf driving range

Tennis

2 outdoor tennis courts

Golf course

Access to nearby outdoor pool

Billiards/pool table

Entertainment

Cable channels

55-inch flat-screen TV

Premium channels

General

Coworking space

Computer station

Conference center (12917 square feet of space)

Meeting rooms - 7

24-hour business center

Ballroom

Front-desk safe

Gift shop/newsstand

ATM/banking services

Grocery/convenience store

Elevator

Water dispenser

Banquet hall

French

Japanese

Chinese (Mandarin)

Portuguese

Korean

Italian

Russian

English

German

Spanish

No plastic coffee stirrers

Rooftop garden

TV in lobby

Vegan dining options

Smoke-free property

At least 80% lighting from LEDs

Comprehensive recycling policy

Vegetarian dining options

Comprehensive food waste policy

Biodegradable coffee stirrers

Guest Services

Grocery/convenience store

12 outdoor pools

Rollaway/extra beds (surcharge)

Cribs/infant beds (surcharge)

Laundry facilities

Access to nearby outdoor pool

Refrigerator

Porter/bellhop

Daily housekeeping

Change of bedsheets (on request)

Wedding services

Tour/ticket assistance

Multilingual staff

Golf pro shop

Golf lessons

Golf cart

Concierge services

24-hour front desk

Golf clubs

Golf clubhouse

Laundry facilities

Dry cleaning service

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Garden

Pool cabanas (surcharge)

Pool sun loungers

Picnic area

Terrace

Pool umbrellas

Vegetable garden

Spa

Massages

Spa open daily

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for aud 85.0 per night. cribs (infant beds) are available for aud 25.0 per night.

Payment Policy

Fee for buffet breakfast: approximately aud 48.00 for adults and aud 24.00 for children airport shuttle fee: aud 56.00 per person (one-way) airport shuttle fee per child: aud 28.00 (one-way), (from 4 to 11 years old) valet parking fee: aud 20.00 per day crib (infant bed) fee: aud 25.0 per night rollaway bed fee: aud 85.0 per night credit card charges are subject to a surcharge of 1.95 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Colin

Jan 12, 2026 11:54:09 AM

Review Score: 10

Summary: Great location, friendly staff.

See All Reviews

Room Arrangement

Room Info	Facilities
Studio, 1 King Bed Room Size: 560 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 52, Location - ground floor, Number of bedrooms - 0, Ping - 16, Lagoon view, Square feet - 560, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Presidential Suite, 1 Bedroom, Lagoon View Room Size: 1636 square feet m² 1 King Bed	General Square meters - 152, Number of living rooms 0, Lagoon view, Number of bedrooms - 1, Ping - 46, Square feet - 1636, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed Room Size: 452 square feet m² 1 King Bed	General Square meters - 42, Number of living rooms 0, Location - ground floor, Number of bedrooms - 0, Lagoon view, Ping - 12.70, Bed count minimum 1, Extra bed count 1, Square feet - 452, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed, Lagoon View Room Size: 452 square feet m² 1 King Bed	General Square meters - 42, Number of living rooms 0, Number of bedrooms - 0, Lagoon view, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 452, Bed count maximum 1, Number of bathrooms - 1
Room, 2 Double Beds, Lagoon View Room Size: 452 square feet m² 2 Double Beds	General Square meters - 42, Number of living rooms 0, Number of bedrooms - 0, Lagoon view, Ping - 13, Extra bed count 1, Square feet - 452, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Studio, 1 King Bed, Garden View Room Size: 560 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 52, Number of bedrooms - 0, Square feet - 560, Garden view, Ping - 15.74, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed, Garden View Room Size: 452 square feet m² 1 King Bed	General Square meters - 42, Number of living rooms 0, Number of bedrooms - 0, Garden view, Wheelchair-accessible bathroom vanity, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 452, Bed count maximum 1, Number of bathrooms - 1
Room, 2 Double Beds, Garden View Room Size: 452 square feet m² 2 Double Beds	General Square meters - 42, Number of living rooms 0, Number of bedrooms - 0, Garden view, Ping - 13, Extra bed count 1, Square feet - 452, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Studio, 1 King Bed, Lagoon View Room Size: 560 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 52, Number of bedrooms - 0, Ping - 16, Lagoon view, Square feet - 560, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Studio, 2 Double Beds, Lagoon View Room Size: 560 square feet m² 2 Double Beds	General Square meters - 52, Ping - 16, Lagoon view, Square feet - 560, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 1 King Bed Room Size: 452 square feet m² 1 King Bed	General Square meters - 42, Number of living rooms 0, Number of bedrooms - 0, Lagoon view, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 452, Bed count maximum 1, Number of bathrooms - 1
Room, 2 Double Beds Room Size: 452 square feet m² 2 Double Beds	General Square meters - 42, Number of living rooms 0, Number of bedrooms - 0, Lagoon view, Ping - 12.70, Extra bed count 1, Square feet - 452, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 2 Double Beds Room Size: 452 square feet m² 2 Double Beds	General Square meters - 42, Number of living rooms 0, Location - ground floor, Number of bedrooms - 0, Lagoon view, Ping - 13, Extra bed count 1, Square feet - 452, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2