Is this The Pacific Sutera Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Pacific Sutera Hotel have a swimming pool?

Yes, this The Pacific Sutera Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Pacific Sutera Hotel?

Best-rates for the The Pacific Sutera Hotel starts from $105 per night with includes Balcony/Terrace, Sports/Activities, Air Conditioner, Wheelchair Accessible, Ocean View, Business Services, Bar, Toiletries, Guest Services, Kitchen, TV, View, Transportation/Shuttle, Internet, Pool, Bedding/Linens, Wellness Facilities, Spa, Breakfast, Child Friendly, Hot Tub, Laundry, Parking, Designated Smoking Area, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Pacific Sutera Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Pacific Sutera Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Pacific Sutera Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Pacific Sutera Hotel?

Based on the information reported by the owner or manager, the The Pacific Sutera Hotel indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Pacific Sutera Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Pacific Sutera Hotel | Resort in Kota Kinabalu

| 8.4 (1000 Reviews) | 1 Bathroom

Downtown Kota Kinabalu Resort | The Pacific Sutera Hotel

Resort in Downtown Kota Kinabalu, Kota Kinabalu

Luxury resort on the beach, with 3 outdoor pools
Spend the day at The Pacific Sutera Hotel's private white sand beach, relax by one of the 3 outdoor swimming pools, or enjoy the onsite golf course and full-service spa.
The Pacific Sutera Hotel offers 500 accommodations with minibars and safes. Beds feature memory foam mattresses. LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Kota Kinabalu resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a private beach, 3 outdoor tennis courts, and 3 indoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight late check-in fee for check-in between noon and 6:00 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for myr 180.0 per night. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately myr 80 for adults and myr 40 for children late check-in fee for check-in between noon and 6:00 pm rollaway bed fee: myr 180.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts major credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Sep 27, 2025 08:31:42 AM

Review Score: 6

Summary: the lobby is very old. WiFi wasn’t usable in the evening and the service line can’t get through for 1hr time. I have to head down to reception to get support. Room was ok.

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USD105

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From US $69

6.8 (3 Reviews)

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HUGE 3 bed ~ Great for big families

Air Conditioner
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The Pacific Sutera Hotel | Resort in Kota Kinabalu

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Resort in Downtown Kota Kinabalu, Kota Kinabalu

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