Is this Butuan hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Butuan hotel?

Check-in time for Butuan hotel starts counting from 1:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Butuan hotel have a swimming pool?

No, this Butuan hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Butuan hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Butuan hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Butuan hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Butuan hotel?

Based on the information reported by the owner or manager, the Butuan hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Butuan hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Red Palm Suites and Restaurant | Hotel in Butuan

| 8.6 (27 Reviews) | 1 Bathroom

Butuan Hotel | The Red Palm Suites and Restaurant

Hotel in Butuan

Hotel with free parking, 10-minute walk to Gaisano Mall
This hotel features a restaurant, conference space, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include gift shops/newsstands and a banquet hall.
The Red Palm Suites and Restaurant offers 20 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. These individually decorated accommodations include desks. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Facility Overview

Bathrooms

Free toiletries

Private bathroom

Towels

Hair dryer (on request)

Shower

Bedroom

Egyptian cotton sheets

Premium bedding

Air conditioning

Bed sheets

Turndown service

Individually decorated

Laptop-friendly workspace

Desk

Breakfast

Room service available

Cooked-to-order breakfast available for a fee daily 5:30 AM–10 AM: PHP 160-210 per person

1 restaurant

Free bottled water

In-room dining only

Parking

24-hour roundtrip airport shuttle (surcharge)

Free self parking on site

Airport shuttle on request

Accessibility

Height-adjustable showerhead

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Doorbell and phone notification

This property does not have elevators

Hand-held showerhead

Wheelchair accessible (may have limitations)

Phone accessibility kit

In-room accessibility

Activities

Shopping mall

Entertainment

Cable channels

Flat-screen TV

General

Conference space

Gift shop/newsstand

Banquet hall

English

Designated smoking areas

Guest Services

Daily housekeeping

Turndown service

Tour/ticket assistance

Luggage storage

Front desk (limited hours)

Internet

Available in some public areas: Free WiFi

Policies

Check-in

Check-in time starts at 1 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for php 650.0 per night. cribs (infant beds) are not available.

Payment Policy

Fee for cooked-to-order breakfast: approximately php 160 to 210 per person airport shuttle fee: php 500.00 per person (roundtrip) rollaway bed fee: php 650.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards

Reviews

Michael

Jul 24, 2025 06:00:10 PM

Review Score: 8

Summary: We enjoyed our stay. Although we didn’t have daily linen change and had to use same towels.

See All Reviews

Room Arrangement

Room Info	Facilities
Comfort Single Room Room Size: 129 square feet m² 1 Twin Bed	General Square feet - 129, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 3.63, Bed count minimum 1, Square meters - 12, Bed count maximum 1
Comfort Twin Room, 2 Twin Beds Room Size: 161 square feet m² 2 Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 161, Square meters - 15, Bed count minimum 2, Ping - 4.52, Bed count maximum 2
Queen Room Room Size: 161 square feet m² 1 Queen Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 161, Coffee/tea maker, Square meters - 15, Refrigerator, Bed count minimum 1, Bed count maximum 1, Ping - 4.52
Junior Suite Room Room Size: 194 square feet m² 1 Queen Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 194, Slippers, Square meters - 18, Coffee/tea maker, Ping - 5.45, Refrigerator, Bed count minimum 1, Extra bed count 1, Bed count maximum 1